Privacy Policy

Last Updated: June 30, 2026

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By using this website (the "Site") as a user ("You" or "Your"), You agree to the following Privacy Policy. Please read this Policy carefully before using the Site.

This Site is owned and operated by Eleventh House Studios LLC ("Company," "We," "Us," or "Our"), a Colorado limited liability company. Our principal place of business is located in Colorado.

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For any privacy-related questions, You can reach Us at: hello@eleventhhousestudios.com

We at Eleventh House Studios respect Your privacy. This Privacy Policy explains how We collect, use, share, and protect the personal information You provide to Us when You access Our Site, inquire about or purchase Our services, or engage with Us on social media, as well as Your rights regarding that information.

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We may change this Privacy Policy from time to time, at Our sole discretion. We will alert You to changes by updating the "Last Updated" date above. Continued use of the Site after a revised Policy is posted constitutes acceptance of the changes.

We collect the following types of information when You visit Our Site, inquire about Our services, or work with Us as a client:

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Personal Data: Information that identifies You, such as Your name, email address, phone number, and business details. You provide this information voluntarily through Our inquiry form, discovery calls, email correspondence, or Our client management platform. Your decision to share this information is voluntary, but declining to provide it may prevent Us from responding to Your inquiry or delivering services to You.

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Project and Business Information: As part of branding and website design engagements, You may share business details, brand assets, creative direction, account credentials (e.g., hosting or domain access), and other materials necessary to complete Your project. This information is used solely to scope, deliver, and support Your engagement with Us.

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Derivative Data: Information Our servers automatically collect when You access Our Site, such as Your IP address, browser type, device type, the dates and times You access the Site, and the pages You view.

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Financial Data: Limited payment-related data collected in connection with invoicing and project payments, processed through Our client management and invoicing platform, Honeybook, and/or other payment processors We may use from time to time. We do not store full payment card details ourselves; this is handled by Our payment processor(s). You should review Honeybook's Privacy Policy for details on how it handles Your financial data.

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Social Networking Data: If You engage with Us via Instagram, LinkedIn, Pinterest, or other platforms, We may have access to public information You've made available there, such as Your name, username, and profile information.

We use the information collected to:

• Respond to inquiries and discovery calls;

• Scope, deliver, and manage Your project;

• Send proposals, contracts, and invoices through Our client management platform;

• Process payments for services rendered;

• Correspond with You throughout Our engagement;

• Send occasional updates, newsletters, or promotional content about Our Company (You may opt out at any time);

• Analyze Site traffic and improve Our website and offerings;

• Comply with legal obligations and protect Our legitimate business interests.

We do not sell Your personal information.

We share information only as needed to operate Our business:

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Service Providers: We use Honeybook to manage client communications, contracts, invoicing, and payments. We may also use website hosting providers and email platforms. These providers process Your data on Our behalf and are bound by their own privacy and security practices.

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By Law: We may disclose information if required by law, subpoena, or legal process, or as necessary to protect Our rights, property, or safety, or that of others.

Business Transfers: If Our Company is sold or transferred, Your information may be transferred as part of that transaction. We will notify You if this occurs.

With Your Consent: We may share information for any other purpose with Your explicit consent.

We do not share Your information with third-party advertisers or data brokers.

Our Site may use cookies and similar tracking technologies, including Google Analytics, to understand how visitors use the Site and to improve Our content and user experience. This may include information such as Your IP address, browser type, pages visited, and time spent on the Site. We do not use this data to personally identify You.

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If We add interest-based advertising (such as a Meta or Google Ads pixel) in the future, this Policy will be updated accordingly, and the relevant opt-out tools (such as the Digital Advertising Alliance's opt-out page) will be made available to You.

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Most browsers accept cookies by default. By continuing to use Our Site without disabling cookies, You consent to Our use of cookies as described here

We retain personal and project information for as long as needed to fulfill Our business and legal obligations, including ongoing client support, recordkeeping, and tax/accounting purposes. You may request deletion of Your data at any time by contacting Us, subject to legal retention requirements. Note that We cannot control the retention practices of third-party processors like Honeybook; You may need to contact them separately to request deletion of data they hold.

Our Site is not intended for use by children under the age of 13, and We do not knowingly collect personal data from anyone under 13. If We become aware that We have inadvertently collected data from a child under 13, We will delete it promptly upon request.

Depending on where You live, You may have the right to:

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• Request confirmation of what personal data We hold about You and how it's used;

• Request a copy of Your personal data;

• Request correction or deletion of Your personal data;

• Withdraw consent to Our processing of Your data;

• Opt out of marketing communications at any time;

• Request that We transfer Your data to another provider, where feasible.

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To exercise any of these rights, contact Us at hello@eleventhhousestudios.com. We may request proof of identity before fulfilling certain requests.

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information We collect and the right to request deletion. To exercise these rights, contact Us at hello@eleventhhousestudios.com. There is no charge for this request.

This Site is operated in the United States. If You access Our Site from outside the U.S., You understand Your information will be transferred to and processed in the United States.

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If You are located in the European Economic Area (EEA), We process Your data in accordance with the GDPR, relying on Your consent, the necessity of processing to fulfill a contract with You, or Our legitimate business interests. You have the right to access, correct, or delete Your data, restrict or object to processing, and withdraw consent at any time. To exercise these rights, contact Us at hello@eleventhhousestudios.com

We take reasonable steps to protect Your personal data, including using secure platforms for client management and payment processing. However, no method of transmission or storage is completely secure, and We cannot guarantee absolute security of any information You share with Us.

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In the unlikely event of a data breach affecting Your personal information, We will notify affected individuals within 72 hours of becoming aware of the incident, in accordance with applicable law.

For questions about this Privacy Policy or how We handle Your information, please contact Us at:

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hello@eleventhhousestudios.com